They Know You’re Listening When…

Since March 2020, I have had hundreds of managers ask me the same question, "How can I nurture a genuine connection with my team in a virtual environment?" Even if some people are physically coming to work, in many cases entire teams are not. Or at least they aren’t all in the same space, at the same time, like during pre-Covid times. 

My answer: You nurture a connection with a lot of intentional choices. Intention is about where you put your attention. Think about it, people are logging on from their homes. In the background, (your background and their immediate surroundings) are pets, children, contractors, laundry to be folded, plants to be watered, leftovers in the fridge. The distractions are endless. Nurturing a cohesive and engaged team, which is absolutely the role of managers, is more challenging than ever. 

Your intentional practice begins with paying attention to how you are showing up. Are you intentionally setting aside other work, like open documents or...

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